Set up Exchange email on an Apple iPhone, iPad, or iPod Touch
- If this is the first email account on your iPhone, tap Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account.
- Tap Settings > Mail, Contacts, Calendars > Add Account.
- Tap Microsoft Exchange.
- You don’t need to type anything in the Domain box. Type the information requested in the Email, Username, and Password boxes. Type your full email address (for example, jdoe@dcbar.org) in the Email and Username boxes.
- Tap Next on the upper-right corner of the screen. Your mail program tries to find the settings it needs to set up your account. Go to step 8 if your mail program finds your settings.
- If your iPhone can’t find your settings, you’ll need to manually look up the name of the server running Exchange ActiveSync. If you’re connecting to your Office 365 email, use outlook.office365.com for your server name.
- In the Server box, type your server name, and then tap Next.
- Choose the type of information you want to synchronize between your account and your device, and then touch Save. By default, Mail, Contacts, and Calendar information are synchronized.
- If you're prompted to create a passcode, tap Continue and type a numeric passcode. If you don’t set up a passcode, you can’t view your email account on your iPhone. You can set up a passcode later for your iPhone settings.
Set up Microsoft Exchange email on an Android
- From the Applications menu, select Email. This application may be named Mail on some versions of Android.
- Type your full email address, for example, tony@contoso.com, and your password, and then select Next.
- Select Exchange account. This option may be named Exchange ActiveSync on some versions of Android.
- Enter the following account information, and then select Next.
- Domain\Username Type your full email address in this box. If Domain and Username are separate boxes in your version of Android, leave the Domain box empty, and type your full email address in the Username box.
Note On some versions of Android, you must use the domain\username format. For example, if your email address is jdoe@dcbar.org, type dcbar.org\jdoe@dcbar.org. Your user name is your full email address.
- Password Type the password that you use to access your account.
- Exchange Server Type the address of your Exchange server. If you’re connecting to your Office 365 email, use outlook.office365.com for your server name.
- As soon as your phone verifies the server settings, the Account Options screen opens. The options available depend on your version of Android and may include the following:
Email checking frequency The default setting is Automatic (push). When you select this option, email messages are sent to your phone as they arrive. We recommend selecting this option only if you have an unlimited data plan.
Amount to synchronize This is the amount of mail you want to keep on your mobile phone. You can choose from several retention options, including One day, Three days, and One week.
Notify me when email arrives If you select this option, your mobile phone notifies you when you receive a new email message.
Sync contacts from this account If you select this option, your contacts are synchronized between your phone and your account.
- Select Next, and then type a name for this account and the name you want displayed when you send email. Select Done to complete the email setup and start using your account.
Note You may need to wait 10-to-15 minutes after you set up your account before you can send or receive email.
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